Characteristics to Look for in a Reputable HVAC Service Company

Characteristics to Look for in a Reputable HVAC Service Company

When you need to have your HVAC system serviced, the process of finding a heating and air company in Jacksonville, FL, can be overwhelming. After all, there are a seemingly endless number of options, yet you don’t know which of the companies you’re considering are truly reputable. To help make your search easier, then, here are a few characteristics you should look for to ensure you hire a company that will do a great job.

Good References

Just about everyone needs regular HVAC service. This means that when it’s time to select a heating and air company in Jacksonville, FL, for yourself you’ll have plenty of references to talk to. While online reviews are great, it’s best to get the recommendations of trusted friends and family members to ensure you’re getting the best advice. Of course, you can also ask for references from a potential HVAC company. If you do this, though, it’s essential that you call the references to verify the claims made by the company.


Just as with any other mechanical trade, HVAC technicians have a licensing body. For HVAC technicians, this body is the council for North American Technical Excellence, also known as NATE. Certification with this body represents extensive knowledge and expertise in the HVAC field, meaning you’ll likely receive more extensive and effective service from someone with this license. Though you can choose a contractor who doesn’t have this certification, choosing a NATE-certified contractor gives you an idea of the minimum qualifications a contractor has.

Open and Honest

Given the complexities of an HVAC system, it’s likely that you don’t fully understand the intricacies of each component. After all, if you did, you’d likely be repairing your system yourself. Therefore, it’s important to look for a company that is open and honest, explaining what they’re doing and why they’re doing it, each step of the way. Before your project begins, a good way to identify an honest company is that they provide an itemized estimate for the work you need to have completed. If they’re willing to break down the costs for you, chances are they’re not a company that tries to hide things from their customers.

Jenkins Heating & Air can assist you with all your HVAC issues. Simply contact them at

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